Terms of Service
Effective Date: March 22, 2026 · Last Updated: March 22, 2026
These Terms of Service ("Terms") govern your access to and use of the games, websites, and services (collectively, the "Service") provided by Long Tech Games, a gaming division of Long Technology, operating from Vancouver, British Columbia, Canada ("we", "us", or "our").
By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
1. Eligibility
- You must be at least 19 years of age (the age of majority in British Columbia) to use the Service.
- If you are located in the United States, you must be at least 18 years of age or the age of majority in your state, whichever is greater.
- By using the Service, you represent and warrant that you meet the applicable age requirement and have the legal capacity to enter into these Terms.
- You are responsible for ensuring that your use of the Service complies with all laws and regulations applicable in your jurisdiction. The Service is not intended for use in jurisdictions where online gaming is prohibited.
2. Account Registration
- Some features of the Service may require you to create an account. You agree to provide accurate, current, and complete information during registration.
- You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
- You must notify us immediately at info@longtechnology.io if you suspect unauthorized use of your account.
- We reserve the right to suspend or terminate accounts that violate these Terms or are inactive for an extended period.
- Each person may only maintain one account. Creating multiple accounts may result in termination of all associated accounts.
3. Use of the Service
You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:
- Use the Service for any illegal purpose or in violation of any applicable local, provincial, state, national, or international law
- Attempt to exploit, hack, reverse-engineer, decompile, or disassemble any part of the Service
- Use bots, scripts, automation tools, or any other software to interact with the Service without our express written permission
- Manipulate or attempt to manipulate game outcomes, exploit bugs or glitches, or engage in any form of cheating
- Engage in collusion with other users to gain an unfair advantage
- Use the Service to launder money or engage in any fraudulent activity
- Interfere with or disrupt the Service, servers, or networks connected to the Service
- Impersonate any person or entity, or falsely state or misrepresent your identity or affiliation
- Harvest, collect, or store personal information of other users
- Use the Service if you are a self-excluded or banned player from any gaming platform
4. Game Rules and Fair Play
- All games offered through the Service operate using random number generation (RNG) systems to ensure fair and unpredictable outcomes.
- Specific rules for each game are provided within the game interface. It is your responsibility to understand the rules before playing.
- We reserve the right to void any game result or transaction that we reasonably believe was affected by technical error, fraud, cheating, or manipulation.
- Game results are final once confirmed by our system. Disputes must be submitted within 7 days of the event in question.
5. Virtual Currency and Transactions
- The Service may use virtual currencies, tokens, or credits ("Virtual Currency") for gameplay purposes. Virtual Currency has no real-world monetary value and cannot be exchanged for cash or real currency unless explicitly stated.
- If the Service involves real-money transactions, all payments are processed through secure third-party payment providers. We do not store your full payment card details.
- All purchases and transactions are final unless otherwise required by applicable law.
- We reserve the right to modify the pricing, availability, or value of Virtual Currency at any time.
- Upon account termination, any unused Virtual Currency may be forfeited.
6. Intellectual Property
- All content, design, graphics, games, software, trademarks, logos, and other materials on the Service are owned by or licensed to Long Tech Games and are protected by Canadian, United States, and international copyright, trademark, and intellectual property laws.
- You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Service for personal, non-commercial purposes only.
- You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, or exploit any content from the Service without our prior written consent.
- "Space Keno", "Long Tech Games", and associated logos are trademarks of Long Technology. Unauthorized use is prohibited.
7. User Content
- If the Service allows you to submit content (chat messages, usernames, feedback, etc.), you grant us a worldwide, royalty-free, non-exclusive license to use, display, and distribute that content in connection with the Service.
- You represent that you own or have the right to submit any content you provide and that it does not violate any third-party rights.
- We reserve the right to remove any user content that violates these Terms or is otherwise objectionable, at our sole discretion.
8. Responsible Gaming
We are committed to promoting responsible gaming. We encourage you to:
- Set personal time and spending limits before playing
- Never play with money you cannot afford to lose
- Take regular breaks during gameplay
- Seek help if gaming is negatively affecting your life or relationships
We may implement responsible gaming features such as session time reminders, deposit limits, cooling-off periods, and self-exclusion options. If you wish to self-exclude, contact us at info@longtechnology.io.
For support, contact the BC Responsible & Problem Gambling Program at 1-888-795-6111 (24/7) or the National Council on Problem Gambling (US) at 1-800-522-4700.
9. Privacy
Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using the Service, you consent to the practices described in our Privacy Policy.
10. Disclaimers
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
We do not warrant that:
- The Service will be uninterrupted, secure, or error-free
- The results obtained from the Service will be accurate or reliable
- Any defects in the Service will be corrected
- The Service will be compatible with your device or software
Gaming involves risk. Past game results do not guarantee future outcomes. You acknowledge that you may lose money or Virtual Currency through gameplay.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL LONG TECH GAMES, LONG TECHNOLOGY, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR:
- Any indirect, incidental, special, consequential, or punitive damages
- Loss of profits, revenue, data, or goodwill
- Any damages arising from your use of or inability to use the Service
- Any unauthorized access to or alteration of your data
- Any third-party conduct on the Service
OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU HAVE PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED CANADIAN DOLLARS (CAD $100.00).
Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability is limited to the fullest extent permitted by law.
12. Indemnification
You agree to indemnify, defend, and hold harmless Long Tech Games, Long Technology, and their respective officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to:
- Your use of the Service
- Your violation of these Terms
- Your violation of any applicable law or regulation
- Your violation of any third-party rights
13. Suspension and Termination
- We may suspend or terminate your access to the Service at any time, with or without notice, for any reason, including violation of these Terms.
- You may terminate your account at any time by contacting us at info@longtechnology.io.
- Upon termination, your right to use the Service ceases immediately. Sections that by their nature should survive termination (including intellectual property, disclaimers, limitation of liability, and indemnification) shall continue in effect.
- We are not liable for any loss resulting from suspension or termination of your account, including loss of Virtual Currency or game progress.
14. Modifications to the Service and Terms
- We reserve the right to modify, suspend, or discontinue any part of the Service at any time without notice.
- We may update these Terms from time to time. When we make material changes, we will update the "Last Updated" date and, where appropriate, notify you through the Service or by email.
- Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms. If you do not agree with the changes, you must stop using the Service.
15. Governing Law and Dispute Resolution
15.1 Governing Law
These Terms are governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict of law principles.
15.2 Dispute Resolution
Any dispute arising out of or related to these Terms or the Service shall be resolved as follows:
- Informal Resolution — you agree to first attempt to resolve any dispute informally by contacting us at info@longtechnology.io. We will attempt to resolve the dispute within 30 days.
- Mediation — if informal resolution fails, the parties agree to attempt mediation administered in Vancouver, British Columbia before pursuing arbitration or litigation.
- Jurisdiction — if mediation fails, any legal proceedings shall be brought exclusively in the courts of British Columbia, Canada, and you consent to the personal jurisdiction of such courts.
15.3 Class Action Waiver
TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. If this waiver is found to be unenforceable in your jurisdiction, then the entirety of this dispute resolution section shall be null and void.
16. General Provisions
- Entire Agreement — these Terms, together with the Privacy Policy, constitute the entire agreement between you and Long Tech Games regarding the Service.
- Severability — if any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
- Waiver — our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
- Assignment — you may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights and obligations without restriction.
- Force Majeure — we shall not be liable for any delay or failure to perform resulting from circumstances beyond our reasonable control, including natural disasters, war, terrorism, pandemic, government actions, power failures, or internet disruptions.
- No Agency — nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and Long Tech Games.
17. Contact Us
If you have any questions about these Terms, please contact us:
Long Tech Games
A division of Long Technology
Vancouver, BC, Canada
Email: info@longtechnology.io
Phone: +1 (604) 330-6992