Privacy Policy

Effective Date: March 22, 2026 · Last Updated: March 22, 2026

Long Tech Games is a gaming division of Long Technology, a company registered and operating in Vancouver, British Columbia, Canada. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit games.longtechnology.io, play Space Keno, or use any of our related gaming services (collectively, the "Service").

By accessing or using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Service.

1. Definitions

"Personal Information" means any information about an identifiable individual, as defined under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia's Personal Information Protection Act (PIPA).
"Game Data" means data generated through your use of the Service, including gameplay actions, scores, selections, wagers (if applicable), win/loss history, session duration, and in-game preferences.
"Device Information" means technical data about the device you use to access the Service, including hardware model, operating system, browser type and version, screen resolution, and unique device identifiers.

2. Information We Collect

2.1 Information You Provide Directly

Account Information — username, email address, and password if you create an account
Communications — any information you provide when you contact us, submit feedback, or report a problem
Transaction Data — if the Service involves real-money or virtual-currency transactions, we collect payment details, transaction amounts, and billing information as processed through our third-party payment providers

2.2 Information Collected Automatically

Usage Data — pages visited, features used, click patterns, time and date of access, time spent on pages, and referring URLs
Device Information — IP address, browser type, operating system, device type (desktop, mobile, tablet), screen resolution, and language preferences
Location Data — approximate geographic location derived from your IP address (city, region, country). We do not collect precise GPS location.
Game Data — numbers selected, game outcomes, session length, betting patterns (if applicable), and gameplay statistics

2.3 Cookies and Similar Technologies

We use the following types of cookies and tracking technologies:

Type	Purpose	Duration
Strictly Necessary	Required for the Service to function (authentication, security, session management)	Session / up to 30 days
Performance & Analytics	Help us understand how the Service is used so we can improve it	Up to 2 years
Functional	Remember your preferences, settings, and game history	Up to 1 year

You can manage cookie preferences through your browser settings. Disabling certain cookies may limit functionality of the Service.

3. How We Use Your Information

To provide, operate, maintain, and improve the Service and our games
To create and manage your account
To process transactions and send related information (confirmations, receipts)
To personalize your gaming experience, including game recommendations and difficulty adjustments
To communicate with you about updates, new games, promotions, and events (only with your consent where required)
To monitor and analyze usage trends, gameplay patterns, and technical performance
To detect, investigate, and prevent fraud, cheating, abuse, and security incidents
To ensure fair play and the integrity of game outcomes
To comply with legal obligations, including responsible gaming regulations
To enforce our Terms of Service

4. Legal Basis for Processing (PIPEDA/PIPA)

Under Canadian privacy law, we collect and process your personal information based on:

Consent — which you provide by using the Service, creating an account, or opting into communications. You may withdraw consent at any time.
Contractual necessity — to provide the Service you requested and fulfill our obligations to you
Legitimate interests — to improve the Service, ensure security, and prevent fraud, where these interests do not override your privacy rights
Legal obligations — to comply with applicable laws and regulations

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

Service Providers — trusted third parties who assist us in operating the Service, including hosting (Amazon Web Services, Canada region), analytics, payment processing, and email delivery. These providers are contractually obligated to protect your data and use it only for the purposes we specify.
Legal and Regulatory Authorities — when required by law, subpoena, court order, or government request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others
Business Transfers — in connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
With Your Consent — in any other circumstance where you have given explicit consent

We do not share your information with advertisers or ad networks.

6. Data Storage and Security

Your data is stored on servers located in Canada (AWS ca-central-1). We implement industry-standard security measures including:

Encryption in transit (TLS 1.2+/SSL) for all data transmitted between your device and our servers
Encryption at rest for sensitive data stored in our databases
Firewalls, intrusion detection, and automated threat monitoring
Access controls limiting employee access to personal data on a need-to-know basis
Regular security audits and vulnerability assessments

While we take reasonable precautions, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security.

7. Data Retention

We retain your personal information only as long as necessary to:

Provide the Service and maintain your account
Comply with legal, regulatory, and reporting obligations
Resolve disputes and enforce our agreements
Maintain records for auditing and fraud prevention purposes

When personal information is no longer required, we securely delete or anonymize it. Game Data may be retained in anonymized form for analytics and game improvement purposes indefinitely.

8. Your Rights

Under Canadian privacy law (PIPEDA and BC PIPA), you have the right to:

Access — request a copy of the personal information we hold about you
Correction — request that we correct inaccurate or incomplete personal information
Deletion — request deletion of your personal information, subject to legal retention requirements
Withdraw Consent — withdraw your consent to the collection, use, or disclosure of your personal information at any time (note: this may affect your ability to use the Service)
Complaint — file a complaint with the Office of the Privacy Commissioner of Canada or the Office of the Information and Privacy Commissioner for British Columbia

To exercise any of these rights, contact us at privacy@longtechnology.io. We will respond within 30 days.

9. United States Users

If you are a resident of the United States, the following additional rights and disclosures apply to you:

9.1 California Residents (CCPA/CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):

Right to Know — you may request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources, the business purpose for collection, and the categories of third parties with whom we share it
Right to Delete — you may request deletion of your personal information, subject to certain exceptions
Right to Correct — you may request correction of inaccurate personal information
Right to Opt Out of Sale/Sharing — we do not sell your personal information and do not share it for cross-context behavioral advertising
Right to Non-Discrimination — we will not discriminate against you for exercising any of your privacy rights
Right to Limit Use of Sensitive Personal Information — you may limit how we use sensitive personal information, if applicable

To exercise these rights, contact us at privacy@longtechnology.io. We will verify your identity before processing your request. You may also designate an authorized agent to make a request on your behalf.

In the preceding 12 months, we have collected the following categories of personal information: identifiers (email, IP address, username), internet activity (browsing history, gameplay data), geolocation data (approximate, from IP), and device information.

9.2 Virginia, Colorado, Connecticut, Utah, and Other US States

Residents of states with comprehensive privacy laws (including the Virginia Consumer Data Protection Act, Colorado Privacy Act, Connecticut Data Privacy Act, and Utah Consumer Privacy Act) may have similar rights to access, correct, delete, and opt out. Contact us at privacy@longtechnology.io to exercise your rights.

9.3 Children (COPPA)

In compliance with the U.S. Children's Online Privacy Protection Act (COPPA), we do not knowingly collect personal information from children under the age of 13. If we discover that a child under 13 has provided us with personal information, we will delete it immediately. If you believe a child under 13 has provided us with personal information, contact us at privacy@longtechnology.io.

9.4 Do Not Track

Some browsers offer a "Do Not Track" (DNT) signal. There is no industry-standard for responding to DNT signals, so we do not currently respond to them. Our privacy practices remain the same regardless of DNT settings.

10. International Users

The Service is operated from Canada. If you access the Service from outside Canada or the United States, your information will be transferred to and processed in Canada. By using the Service, you consent to this transfer. Canada has been recognized by the European Commission as providing adequate data protection.

11. Responsible Gaming

We are committed to responsible gaming practices. We may collect and use data related to your gaming activity to:

Identify patterns that may indicate problematic gaming behavior
Provide tools for you to set limits on your gameplay (time limits, spending limits)
Direct you to support resources if we identify concerning patterns
Comply with responsible gaming regulations applicable in your jurisdiction

If you or someone you know has a gaming problem, please contact the British Columbia Responsible & Problem Gambling Program at 1-888-795-6111 (24/7) or visit bcresponsiblegambling.ca.

12. Age Restriction

The Service is intended for users who are at least 19 years of age (the age of majority in British Columbia). We do not knowingly collect personal information from anyone under 19. If we learn that we have collected information from a person under 19, we will delete that information immediately. If you believe a minor has provided us with personal information, please contact us at privacy@longtechnology.io.

13. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes:

We will update the "Last Updated" date at the top of this page
For material changes, we will provide notice through the Service or by email (if you have an account)
Your continued use of the Service after changes become effective constitutes acceptance of the revised policy

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Long Tech Games
A division of Long Technology
Vancouver, BC, Canada

Privacy Inquiries: privacy@longtechnology.io
General: info@longtechnology.io
Phone: +1 (604) 330-6992